Stay informed with AWC Alerts

Get alerts from Arizona Water Company, whether it is notice of a water leak, a scheduled repair, or any other event that might affect your water service.

Sign in to your Arizona Water Company online account to make sure your contact information is up to date. If you do not have an online account, current Arizona Water Company customers can create an online account by providing their account number and service address.

Adding your mobile number and email to your account automatically enrolls you in AWC Alerts.

Creating an online account and enrolling in AWC Alerts does not require you to pay your bill online.

To create an online account, click sign up below.

Current Arizona Water Company Customers

with a text-enabled mobile number or email are automatically enrolled to receive alerts and notifications via text or email.

What is AWC Alerts?

AWC Alerts is a new way for our customers to receive important information directly from Arizona Water Company, whether it is notice of a water leak, a scheduled repair, or any other event that might affect your water service.

How do I stay connected with AWC Alerts?

Current Arizona Water Company customers can stay connected with AWC Alerts by ensuring that their contact information is up to date. Customers can update their contact information in their Arizona Water Company online account or by talking to their local customer service representatives

How will I receive an alert?

Current Arizona Water Company customers with a text-enabled mobile number or email on file are automatically enrolled in AWC Alerts to receive alerts via text or email.

Will I receive alerts when my water service is restored?

Yes. After Arizona Water Company informs you of a possible water outage in your area, we will also notify you through AWC Alerts when the water service is restored.

What should I do when I receive an AWC Alert?

If you receive an alert from Arizona Water Company, follow the instructions provided.

What if I have a question about an alert?

If you have questions about an alert that you received through AWC Alerts, you can find more information on Arizona Water Company’s Alerts & Outages website. Customers can also contact their local Arizona Water Company division office for more information.